Privacy Policy - SoundSpace Consulting

1.1 Personal Information

We may collect personal information you voluntarily provide, including:

• • Name and email address
• • Phone number and contact information
• • Business name and website URL
• • Project details and service preferences
• • Payment information (processed securely)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• • IP address and browser information
• • Pages visited and time spent on site
• • Referring website and exit pages
• • Device type and operating system
• • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from third parties such as analytics providers, payment processors, and marketing partners.

We use collected information for the following purposes:

• • Providing and improving our services
• • Processing payments and managing accounts
• • Responding to inquiries and support requests
• • Sending service updates and communications
• • Marketing and promotional purposes (with consent)
• • Analyzing website usage and performance
• • Complying with legal obligations
• • Preventing fraud and ensuring security

3.1 Service Providers

We may share information with service providers who assist us, including hosting providers, payment processors, and analytics tools. These providers are contractually obligated to protect your information.

3.2 Legal Requirements

We may disclose information when required by law, legal process, or government request.

3.3 No Sale of Data

We do not sell your personal information to third parties.

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser, though disabling cookies may affect website functionality.

Under Australian Privacy Principles, you have the right to:

• • Access your personal information
• • Correct inaccurate information
• • Request deletion of your information
• • Opt out of marketing communications
• • Request information about how your data is used

To exercise these rights, please contact us at camilla@soundspaceconsulting.com.au

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time, subject to legal requirements.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

Our services are not intended for children under 18. We do not knowingly collect information from children. If we become aware that a child has provided information, we will take steps to delete such information.